Terms of Service

By accessing or using AgentCore (“the Service”), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use the Service.

AgentCore is an invite-only AI agent platform that lets you create, train, and deploy AI-powered conversational agents. During the current beta period, access is granted by invitation only. We may change, suspend, or discontinue any part of the Service at any time with reasonable notice.

We reserve the right to refuse service to anyone, at any time, for any reason.

You are responsible for maintaining the security of your account credentials. You must notify us immediately at security@agentcore.cc if you suspect unauthorized access.

You may not share your account, create accounts on behalf of others without authorization, or use automated methods to create accounts.

You may use AgentCore only for lawful purposes. You must not:

• Use the Service to generate, distribute, or facilitate illegal content
• Deploy agents that impersonate real people or organizations without authorization
• Use the Service to generate spam, phishing content, or deceptive communications
• Attempt to circumvent safety features or abuse rate limits
• Reverse-engineer, decompile, or extract the Service's proprietary systems
• Use the Service in ways that violate the terms of our AI providers (including OpenAI's Terms of Use)
• Overload or intentionally disrupt platform infrastructure

We may suspend or terminate accounts that violate these restrictions without prior notice.

AgentCore uses large language models (via OpenAI) to power agent responses. You acknowledge that:

• AI responses may be inaccurate, incomplete, or inappropriate — always review before deploying publicly
• You are responsible for the behavior of agents you create and deploy, including interactions with your end users
• We make no warranty that AI outputs are accurate, reliable, or fit for any particular purpose

You retain ownership of all content you upload — agent configurations, training data, and any other materials (“Your Content”).

By using the Service, you grant AgentCore a limited license to store, process, and transmit Your Content solely to provide the Service to you. We do not claim ownership of Your Content and will not use it for purposes beyond operating the Service.

You represent and warrant that You have the right to upload Your Content and that it does not infringe any third-party rights.

If you use AgentCore's embed widget to deploy agents on external websites, you are responsible for:

• Obtaining any necessary consent from your end users before collecting their messages
• Maintaining an up-to-date privacy policy on your site that discloses the use of AI-powered chat
• Ensuring the agent's behavior complies with applicable laws in your jurisdiction

The AgentCore platform, including its design, code, and branding, is owned by AgentCore and protected by intellectual property laws. These terms do not grant you any rights to our trademarks or branding.

The “Powered by AgentCore” attribution in the embedded chat widget may not be removed during the beta period.

AgentCore is currently in beta. The Service is provided “as is” without uptime guarantees during this period. We aim for high availability but cannot guarantee uninterrupted access. Planned maintenance will be communicated via our status page at agentcore.cc/status.

To the fullest extent permitted by law, AgentCore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, even if we have been advised of the possibility of such damages.

Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim (or $100 if you have not paid us anything).

The Service is provided “as is” and “as available” without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

You may close your account at any time from the Settings page. We may suspend or terminate your account if you violate these terms, with or without notice.

On termination, your agents will stop responding and your data will be deleted per our Privacy Policy retention schedule.

These terms are governed by applicable law. Any disputes will be resolved through binding arbitration rather than in court, except that either party may seek injunctive relief in court for intellectual property violations.

We may update these terms as the Service evolves. We will notify you by email at least 14 days before material changes take effect. Continued use after that date constitutes acceptance of the updated terms.

Questions about these terms? Email legal@agentcore.cc.